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Safety in Disruptive TimesFundamentals in change processes that will help you succeed

By Karla Schlaepfer
New Work, Empathy, Leadership, Collaboration

Today’s New Work leaders are often under pressure. It is hard, if not impossible, to respond with empathy. Here are some ways to improve.

Dear friends and partners,

There are no facts without emotion. Rational thinking and emotions are connected. Every piece of information that the brain processes flows automatically through the amygdala. The part of the brain that regulates 😭😍 emotions.

Empathy is one of the most important competencies in change processes. Leaders that want to positively influence the response to change or crisis must first understand how to develop a sense of self-empathy or self-compassion 🤗 in themselves.

We all have crises to manage. Let’s start now by increasing our resilience 💪🏽, improving our sense of security, and discovering innovative ways to “change” forward. Like with Design Thinking or leadership coaching.

I hope some of the solutions below inspire creative 🍃change approaches in your life and leadership!

Thanks so much for reading,
Karla and the awesome 🚀 DesignChange Team

Human-centric collaboration is my thing 🥰 Boosting strengths, not fear; whatever the tech tools. Delighted with our LBW publication “New Work. A Gamechanger for the Legal Profession: Enhancing our strengths with Virtual Reality”. 🙏🏽Anita Lamprecht.

The way leaders collect feedback 🗣️ really needs to be updated. The Feedback Switcheroo is designed to help you gather feedback in a way that sets your team up for collective success and allows for appreciative AND effective 360 feedback. I was surprised and can’t wait to try it out! In change processes and successful teamwork, another factor is fundamental. There is no empathy without trust. In this article, the queen of trust 🫅🏽 and pioneer of psychological safety, Amy Edmondson, shares five tips on how you can strengthen trust to navigate change together.

The saying, “you are what you eat” 🥪 has so much more truth than you might realize 😯😀 Not only for our physical well-being but also for mental wellness and better thinking. This interview with a cognitive nutrition expert sheds light and provides practical advice.

Useful Tip(s) of the Month

How to win back your brain and feel more relaxed in stressful situations. My coaching clients know that I praise the benefits of focused breathing. Here a short 90-second video where bestselling author Dan Pink shares his current favorite breath technique to quickly chill. 🤗


Despite the ever-growing popularity of coaching in the workplace, many still think that coaching is about giving advice🤔Effective coaching helps you move toward better self-awareness, uncover and use your strengths. Tuning into our emotions 🥰 and recognizing what they may be telling you is a skill that increases empathy and self-compassion. Support of a professional coach can help you develop well-being, goal-reaching milestones and increase your performance.

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