Karla Schlaepfer
duration: 13:27
Practical tips on how to set up and use a persona
Video bei YouTube anschauen
The 1st part dives into the start of a user-focused innovation process with Design Thinking. The short Design Thinking introduction leads the way to a practical demonstration of the persona tool. Karla talks about what a persona is, how to create a persona in your team and what it is good for.